Return Policy

BirdBrain Helmets LLC can only refund purchases made at Birdbrainhelmets.com. BirdBrain Helmets LLC will provide a refund for new, unopened merchandise only. We do not credit for shipping fees either to or from the customer if an item or part is returned.

If you intend to return an unused item for a refund, please contact the BirdBrain Helmets LLC's Customer Service Team (CustomerCare@Birdbrainhelmets.com). A Return Authorization will be provided to ensure that you receive the proper credit.  

If your order was mis-shipped, or your item arrives to you damaged, please contact the Customer Service Team. Refunds will be applied to the purchasing credit card within 10-14 business days of the date the returned merchandise if received by BirdBrain Helmets LLC.